Clinical Excellence

Superior Quality Management

Clinical excellence is the number one priority of our company and all of our associates. We constantly monitor, measure and evaluate our health center and pharmacy performance and the clinicians who provide services. Our goal is to not only maintain compliance with established clinical protocols, but to also benchmark all facets of workplace health services with an eye toward constant improvement.

This vision of superior quality management is instilled in all those associated with CHD Meridian Healthcare. It's a vision that has been crafted into a comprehensive quality management plan, one that is unsurpassed in the industry, and carried out by healthcare experts and highly credentialed clinicians.

CHD Meridian's approach to quality management and for achieving clinical excellence has several critical elements:

• Selecting and credentialing highly-qualified clinical personnel
• Tracking clinical quality indicators and outcomes, thus providing clinical personnel with the information necessary to make improvements in care
• Obtaining feedback from patients and clients on a regular basis in order to continually monitor and improve service
• Monitoring internal quality control through the use of an extensive Clinical Excellence Scorecard and peer review process
• Providing clinical oversight by Corporate and Regional Medical Directors and multiple medical advisory boards
• Subjecting health centers to external accreditation